Skip to content
Knowledge Base

Frequently Asked Questions

Answers to common questions about Stadium View.

01

Is Stadium View licensed and regulated, and can I verify this?

+

Yes – Stadium View operates under a licence from the Malta Gaming Authority (MGA) and is also registered with the UK Gambling Commission. The licence numbers are displayed in the site footer, and you can cross‑check them on the MGA and UKGC public registers. All bets are governed by these regulators, and the platform undergoes regular independent audits for fairness and security.

02

What documents does Stadium View require for account verification?

+

Stadium View uses a standard KYC process, asking for a government‑issued photo ID (passport, driver’s licence or national ID), a recent proof of address (utility bill, bank statement or council tax letter dated within three months) and, if you plan to use a credit or debit card, a photo of the card showing only the last four digits and the cardholder name. The documents can be uploaded in the ‘Verification’ section of your account and are usually reviewed within 24 hours.

03

What payment methods can I use to deposit and withdraw at Stadium View?

+

Stadium View accepts Visa and Mastercard, e‑wallets such as Skrill, Neteller and PayPal, direct bank transfers and a range of cryptocurrencies (Bitcoin, Ethereum, USDT). Deposits are instant for most methods; e‑wallet withdrawals are processed within 24 hours, card withdrawals take 3‑5 business days and crypto transfers usually complete within an hour, depending on blockchain confirmation.

04

What are the wagering requirements for Stadium View's welcome bonus?

+

The welcome offer gives you a 100 % match bonus up to $200 on your first deposit, subject to a 35× playthrough requirement on the bonus amount only. You have 30 days from the moment the bonus is credited to meet the wagering, and only bets with odds of 1.50 or higher count toward the requirement. Once the condition is met, any remaining bonus funds turn into withdrawable cash.

05

How does the cash‑out feature work on Stadium View?

+

Cash‑out lets you settle a bet before the event finishes, locking in a profit or limiting a loss based on current odds. You can request a full or partial cash‑out from the bet slip at any time after the bet is placed and before the final result; the amount offered updates live as the game progresses. Not all markets are eligible for cash‑out, and the feature may be suspended for short periods due to technical or market reasons. If the cash‑out is accepted, the bet is closed immediately and the winnings (or reduced stake) are credited to your account.

06

What happens to my bet if a World Cup match is postponed or canceled?

+

If a match is postponed before kick‑off and rescheduled within 48 hours, all bets remain valid and will be settled after the match is played. If the match is canceled, not rescheduled within that window, or the competition is abandoned entirely, the bet is void and the stake is returned to your account. For live in‑play bets, if the match is interrupted and not resumed within the scheduled period, all unsettled in‑play bets are void unless the result is already determined. Stadium View’s rulebook provides the exact cut‑off times and exceptions for each market.